Handling time: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Transit time: 3 - 15 working days.
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Connection method: 2.4G wireless/wired 2. Supported platforms: compatible with Xbox Series series, Xbox One series, Windows 10 1903 or later. 3. Material: ABS 4. Charging port: Type-C/USB-C 5. Battery capacity: 1000mAh 6. Charging time: about 4h 7. Use time: about 20-30h 8. Size: about 30.3 x 20.3 x 11.5cm 9. Weight: about 2000g
Features: 1. Support 2.4G wireless, wired, both ways, no need to pair, plug and play, suitable for Xbox Series series, Xbox One series hosts, Windows 10/11 computers can be used 2. All keys, all crisp and comfortable to the touch 3. Front receiver storage compartment, you can easily take/store the receiver to avoid losing it. 4. Solid cable slot for lower latency when wired connection 5. 3.5mm headset port, when connecting wirelessly, it also supports headset connection, volume can be adjusted. 6. Anti-slip silicone on the bottom, stable and not easy to move. 7. Through the PC, Xbox dual-platform software, you can customize the key mapping, and save it to the joystick's onboard configuration
Packing list: - Handle x 1 - 3m cable x 1 - 2.4G receiver x 1 - Instruction manual x 1
